Should Managers Care That Employees Are On Facebook And YouTube While At Work?
from the results-based-management dept
The figures show that IT managers are right to be concerned about the amount of social network use at work. There are two real concerns here: firstly that employees will be downloading applications from social networks and putting security at risk; and secondly the amount of corporate bandwidth that appears to be being used for non-corporate activity.These fears seem to resurface every once in awhile, especially when some new technology starts to become ubiquitous in the workplace. First, it's silly to think that social networks would somehow have more security-risking applications to download than the rest of the internet. As for the productivity concern, if you're worrying about how much time your employees are spending doing "non-work" things, then you're worrying about the wrong thing. From online shopping to social networking, allowing employees to do "non-work" web surfing while they are at the office keeps them happier and more productive. In fact, multiple studies have shown that social media sites like Twitter and Facebook actually make workers more productive by sparking creative ideas.
Of course, in order to manage this properly, managers must monitor productivity based on concrete, measurable goals -- rather than focus on the time spent doing the work. After all, if you're delivering results, why should your manager care if you spend a few minutes a day catching up with friends on Facebook?