by Mike Masnick
Tue, Oct 6th 2009 2:04pm
I have to admit that I can't quite tell if Baltimore Sun columnist Dan Rodricks is being somewhat facetious in noting that for every "ephemeral" consumer wrong (ridiculous fees, interest rates, closing costs, lines at the motor vehicle bureau) groups of people are suddenly able to gather a constituency online and create a social movement. While some may mock the idea that a bunch of consumers might gather online to fight the good fight over lines at their local motor vehicle bureau (department, administration, whatever your local gov't calls it), it actually does seem indicative of how consumers are gaining more of a voice online -- and with that comes power. Yes, there are some ridiculous and overly broad complaints. But we're getting closer and closer to an age where companies that repeatedly screw consumers over will have a harder and harder time getting away with it. Too many businesses have been built on the belief that even if they treat consumers badly, not enough people will know (or care) to stop bringing them business. But we've already seen some signs of that changing, and that's only going to increase over time.
If you liked this post, you may also be interested in...
- 'Nice Internet You've Got There... You Wouldn't Want Something To Happen To It...'
- Border Patrol Agent Caught Watching Porn On The Job Blames The Internet Filter For Not Stopping Him
- New California Law Attempts To Fight Hollywood Ageism By Censoring Third-Party Websites
- Traffic Is Fake, Audience Numbers Are Garbage, And Nobody Knows How Many People See Anything
- Senate Comes To Its Senses: Does NOT Support Ted Cruz's Plan To Block Internet Governance Transition