Reveal Poor Web Security... Have RSA Threaten You With Trademark Infringement

from the not-cool dept

Scott Jarkoff recently discovered a problem with the Navy Federal Credit Union website, in that it allows users to login from an unsecured webpage. That's the type of stuff that we thought pretty much all banks had figured out ages ago. However, what's fascinating is what happened after that. Scott received an angry email from RSA, the well-known security company, who apparently built the NFCU website, claiming trademark infringement and demanding that he take down the post. RSA was upset with the implication that the site was insecure, but rather than either fixing the problem or explaining why the site is actually safe (which they insist), they threaten Scott with a trademark claim because he has a small screenshot of the NFCU website. Doesn't that make you feel secure? Since when is RSA in the business of sweeping security concerns under the rug by threatening those who point out problems with a trademark infringement claim?
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Filed Under: security, trademark
Companies: navy federal credit union, rsa

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  1. identicon
    Dave, 2 Sep 2009 @ 9:18am

    NFCU ignores us

    I got my first NFCU account almost 40 years ago. I still do most of my banking there. BUT be aware, their only, repeat only claim to fame is to being the largest credit union. They are no where near the best. Indeed, they are simply a marginal organization that has let the world pass them by when it comes to on-line services and a willingness to quickly react to problems and clearly respond to complaint.

    NFCU is now sooooo big, they contract out most of their services just like any other multinational. The layers of management make it almost impossible to get quick resolution to any problems an individual member may have.

    In fact, they have the best "form answer" letters in the business that make it seem they care, when they really just want you to go away. Complain, and they will bluntly tell you something like "moving forward, you need to use the proper" whatever....

    This week, you can hardly get around their web site to do your on-line banking without locking up. I began just today the lengthy process of severing my relation with them. And guess what? They will not even care.

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