Reveal Poor Web Security... Have RSA Threaten You With Trademark Infringement

from the not-cool dept

Scott Jarkoff recently discovered a problem with the Navy Federal Credit Union website, in that it allows users to login from an unsecured webpage. That's the type of stuff that we thought pretty much all banks had figured out ages ago. However, what's fascinating is what happened after that. Scott received an angry email from RSA, the well-known security company, who apparently built the NFCU website, claiming trademark infringement and demanding that he take down the post. RSA was upset with the implication that the site was insecure, but rather than either fixing the problem or explaining why the site is actually safe (which they insist), they threaten Scott with a trademark claim because he has a small screenshot of the NFCU website. Doesn't that make you feel secure? Since when is RSA in the business of sweeping security concerns under the rug by threatening those who point out problems with a trademark infringement claim?
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Filed Under: security, trademark
Companies: navy federal credit union, rsa

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  1. identicon
    Freedom, 13 Aug 2009 @ 1:24pm

    Old School and High Priced...

    This logic just amazes me:

    Public site/public author makes creditable criticism about a relatively high-profile site your company was contracted to make....

    What are your options:

    Option A. Threaten individual author with bogus trademark case. After all, someone that has already gone public won't release our threat letter in a public forum and make the issue worse or anything - nah, definitely not that. Of course, lawyers are cheap as well so this will be a slame dunk - low cost, easy fix - hear no security flaws, see no security flaws - the lawyers can make it all go away! Hmmm.. I wonder if the guy might be right, never mind, legal will take care of it for us!

    Option B. Take two minutes (or more likely with overhead - 4 weeks), fix the initial page so that it is SSL based and take this as an opportunity to show how you handle mistakes in a professional manor.

    Option C. Just ignore it...

    With the economy like it is, I sure hope that the person at RSA that made this decision has some backup options as I wouldn't want to be part of the soon-to-be upcoming meeting on this issue!


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