How Imogen Heap Connected With Fans, And Created Her New Album With Their Help
from the cool-example dept
The whole story is interesting, though the one part I'm not sure I agree with was her decision to "fight back" against someone trying to auction off a pre-release copy of her album on eBay. Rather than complain about it, she did ask her fans to just bid up the price as high as possible, which helped eBay become aware of questionable activity on the auction, which they pulled down. As the article notes:
During a time when many music fans are clamoring for free music, Heap's fans actually helped ensure her music wasn't prematurely leaked.While it does show the loyalty of her fans (and puts to rest the myth that fans will automatically try to get pre-released music), that strategy does seem a bit questionable and could result in eBay users losing their accounts. She claimed that she would make sure no eBay users were punished, but that's a decision up to eBay, not Heap. Still, overall, the entire story is definitely a great case study in really involving her fans in the process.