If You're Going To Meter Or Cap Broadband, Shouldn't You Provide A Meter?

from the where's-the-problem? dept

With various ISPs implementing forms of capped or metered broadband, you would think it would be standard (if not required) that they also provide consumers with the tools to measure their consumption. Otherwise it seems a bit unfair to say you can only use x amount, but you have no way to know when you've actually done so. But, it seems that hasn't really stopped various ISPs. News.com is noticing that despite capping broadband connections at 250 gigs/month for many months (and rumors and screenshots of it), Comcast still refuses to deliver a broadband monitoring solution for users. If that's the case, it makes you wonder how accurate/reliable its own internal monitors are, and how it can guarantee that users actually get the 250 gigs they're promised. Perhaps I'm missing something, but is it really that difficult to measure broadband usage? If so, that would seem to be yet another reason that ISPs might want to stay away from metered broadband: the cost of developing a system to actually track it.

Filed Under: broadband, broadband caps, metered broadband
Companies: comcast


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  1. icon
    Yeebok (profile), 24 Jul 2009 @ 6:01am

    Do people hit that cap ?

    As I've stated many times, most people posting as 'anonymous coward' or similar are ignored by me and presumably many others.

    "despite capping broadband connections at 250 gigs/month"

    Poor dears. I have a 35Gb/month cap, and that's considered large to most people I know near me in Australia. I don't often go near it but there are times I do.

    To keep on topic though, the ISP should provide some form of monitoring tool. My ISP (iiNet) provide a sweet set of tools for managing your account and viewing usage.

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