If You're Going To Meter Or Cap Broadband, Shouldn't You Provide A Meter?

from the where's-the-problem? dept

With various ISPs implementing forms of capped or metered broadband, you would think it would be standard (if not required) that they also provide consumers with the tools to measure their consumption. Otherwise it seems a bit unfair to say you can only use x amount, but you have no way to know when you've actually done so. But, it seems that hasn't really stopped various ISPs. News.com is noticing that despite capping broadband connections at 250 gigs/month for many months (and rumors and screenshots of it), Comcast still refuses to deliver a broadband monitoring solution for users. If that's the case, it makes you wonder how accurate/reliable its own internal monitors are, and how it can guarantee that users actually get the 250 gigs they're promised. Perhaps I'm missing something, but is it really that difficult to measure broadband usage? If so, that would seem to be yet another reason that ISPs might want to stay away from metered broadband: the cost of developing a system to actually track it.

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  1. icon
    Sailingmaster (profile), 23 Jul 2009 @ 11:30pm

    Comcast doesn't want it's customers to know...

    how much bandwidth they're using. Makes it easier to charge you more money, and lets be real specific here.

    Comcast is not interested in providing a service. What Comcast wants is as much money as they can squeeze out of a customer, even if it will cost them that customer's business.

    I know, that doesn't make any sense. However, there are people who do not have a choice. Outside major metropolitan areas, most small towns have only one choice for cable. DSL may or may not be available. Worse off, in some major cities, collusive agreements between cable providers prevent actual competition between said providers except in areas of new home & commercial construction. Even then, in some areas it's already been divided up as to who gets what.

    At any rate, with what amounts to a hostage market, it should be no surprise that Comcast treats its customers shoddily and fights municipal ISPs tooth and nail.

    Microsoft is not the evil empire, it's Comcast.

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