Ryanair Requires Web Check-In... Then Takes Down Website For 10 Hours

from the except-during-the-hours-of... dept

Ryanair, the discount Irish airline famous for incredibly cheap fares, combined with massive charges for anything extra (recently, it's talked seriously about charging for bathroom access), announced that passengers would need to check in online, or face a large additional charge of £40. Yet... just a month later, it announced that it needs to take down its website for a whole 10 hours for maintenance purposes. So, if you're planning to check-in or fly during that time period, you might be in a bit of trouble. Regulators aren't pleaseed either, noting that it's irresponsible of the company to both require online check-in and to close down the website for a significant period of time.
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Filed Under: discount airlines, flights, web check in
Companies: ryanair

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  1. icon
    dmcn (profile), 17 Jun 2009 @ 1:35am

    caveat emptor

    If every this applied to anything, its booking a flight from ryanair - you need to watch every box you tick and every dropdown you use (especially the one for travel insurance).

    However, in ryanair's defense, half the time they are charging you 99c to fly hundreds of miles - that's cheaper than a bus ticket, and less than a litre of petrol. They do need to make money somewhere, often through the complacency and mistakes of customers. Not a great customer service model, but it is airlines like them that have helped reduce the cost of flights generally.

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