It's The Law: AT&T Has To Give You A Phonebook

from the thanks,-government dept

AT&T has been testing a plan to distribute residential phone books on CD, rather than on paper. That sounds like a great idea that marries environmental benefits with cost savings, and could probably be taken a step further by only distributing the white pages in any format on request. Yellow-pages publishers are struggling as the web steals away their audience, and it's hard to imagine the white pages gets much use any more, either. But there's at least one obstacle standing in the way of the elimination of the white pages: laws in some states that require the company to publish and deliver a residential directory to every one of its customers. I'm hard pressed to remember the last time I used the white pages, and given that they don't list cell phone numbers, they're growing more and more irrelevant to many people. Burdening the phone companies with their production and distribution seems pretty pointless these days, not to mention the environmental impact of millions of the books, the vast majority of which are never used, and only a small portion of which are recycled.

Filed Under: laws, phonebook, waste
Companies: at&t


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  1. identicon
    AH, 9 Aug 2010 @ 8:51pm

    Phone books thrown on yard destroyed by rain moisture

    I have advertised in a few different Yellow Book pages. Yellow Book came to me this year, and right off the bat I explained that if they are thrown on my yard, in a bag where they fall out as pictures i have show, that i wasn't interested. NOPE, we shrink wrap and mail. I signed the dotted line and bingo....many months later these books are strung out down the road on lawn banks, end of driveways...and many were destroyed because of the weather. I called and let them know. They informed me i was the only one in a 100,000 people area.
    I have pictures and the books that are destroyed...anyone have this happen to them where the books are damaged due to the elements?

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