It's The Law: AT&T Has To Give You A Phonebook

from the thanks,-government dept

AT&T has been testing a plan to distribute residential phone books on CD, rather than on paper. That sounds like a great idea that marries environmental benefits with cost savings, and could probably be taken a step further by only distributing the white pages in any format on request. Yellow-pages publishers are struggling as the web steals away their audience, and it's hard to imagine the white pages gets much use any more, either. But there's at least one obstacle standing in the way of the elimination of the white pages: laws in some states that require the company to publish and deliver a residential directory to every one of its customers. I'm hard pressed to remember the last time I used the white pages, and given that they don't list cell phone numbers, they're growing more and more irrelevant to many people. Burdening the phone companies with their production and distribution seems pretty pointless these days, not to mention the environmental impact of millions of the books, the vast majority of which are never used, and only a small portion of which are recycled.

Filed Under: laws, phonebook, waste
Companies: at&t


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  1. identicon
    Brian Dunbar, 24 Feb 2009 @ 3:24pm

    Against the Law

    "Why can't they just put it (newspaper) in the mailbox?" Because it's against the law for anyone but the Post Office to put stuff in your mailbox. Anyone ever see tubes or bins the daily papers used to tack up to your mailbox post? That's why they were there.

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