by Mike Masnick
Tue, Nov 18th 2008 1:38am
The latest study from the Pew Internet and American Life Project says that while plenty of people are buying new gadgets and technology, an awful lot of them are having trouble getting or keeping it working. According to the survey, 48% said they need others' help in setting up new devices. Additionally, plenty of folks noted that when their stuff broke, it was a pain to fix it. In fact, 15% of people said they just gave up and left devices not working when they had troubles. While some may see this as an opportunity for various "home geek services" operations, it seems more like an alarm for the consumer electronics and technology industries that they have to start making stuff that isn't so confusing to set up and use.
If you liked this post, you may also be interested in...
- What Our Supporters Are Saying About Techdirt's Coverage Of Encryption
- Techdirt Needs Your Help To Fight Encryption Fearmongering
- What's At Stake In Apple/FBI Fight: Who Gets To Set The Rules That Govern Your Privacy & Security
- EU's Own Survey On Internet Regulations Broken; Please Urge Them Not To Break The Internet Too
- You Can Now Turn Off Ads On Techdirt