by Mike Masnick
Wed, Nov 12th 2008 11:11pm
We've written about similar stories plenty of times in the past, but Adam writes in to let us know about a new article highlighting companies who sue those who leave negative reviews of their business online. The businesses complain that the negative reviews can have a serious impact on business -- which no one doubts. But, assuming that the review is truthful or just an opinion, there's really not much that can be done about it. Most companies would be better served responding to the criticism, rather than busting out the lawyers. Even if they feel the criticism is unjustified, it makes more sense to address the points, rather than pulling out the blunt threat of a lawsuit.
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