Don't Announce You're Open When You Just Blocked Someone Out

from the just-a-suggestion dept

Earlier this week, Salesforce.com founder and CEO Marc Benioff bashed Microsoft and its new cloud computing initiative, suggesting that it was unfriendly to partners: "They hate everybody and we love everybody, and that's pretty much the difference. We even love Microsoft. ... This is our core strategy, love." While we tend to agree that Microsoft's strategy leaves much to be desired, that doesn't mean that Salesforce's strategy is really all that much better. In response to Benioff's claims that they "love everyone," the CEO of Zoho suggests a less lovey-dovey version of Salesforce.com, noting that Zoho was all set to launch products on Salesforce's own cloud computing platform, Force (formerly AppExchange), when suddenly Salesforce.com blocked Zoho -- mainly because Zoho offers a competing CRM system.

Just a reminder that it's easy to say you're open -- but if you're not really open, someone's going to call you on it.
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Filed Under: closed, competition, crm, open
Companies: salesforce.com, zoho


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