Microsoft Sues DHL Over Trainload Of Dropped Xboxes

from the big-or-small,-they'll-break-them-all dept

Over the years, I've certainly had my fair share of bad experiences with both UPS and FedEx, but for me, personally, no delivery company has been worse on a regular basis than DHL. Almost every time I've had to deal with the company the experience has been somewhere between bad and ridiculous -- and I've heard similar stories from friends as well, from undelivered packages, to crushed packages -- even to a story of a phone shipped via DHL that arrived with the box torn open and the phone missing. It appears that we individuals aren't alone in our annoyances with DHL. Microsoft is now suing the company for how it dealt with a shipment of Xboxes that were on a train that derailed. Consider this a scaled up version of the old "crushed box" delivery that you or I might be used to. Apparently, the train had six containers full of Xboxes that were damaged -- with DHL refusing to pay for the damages or missing Xboxes that didn't make the rest of the journey.

Filed Under: delivery, lawsuits, xbox
Companies: dhl, microsoft


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  1. identicon
    CVPunk, 14 Oct 2008 @ 8:38am

    out of business...

    Isn't DHL going under already? A girl I work with has a fiance that works for DHL and he said that he is starting to look for another job because DHL might not be around much longer.
    They suck anyways... I was getting a package delivered by them and checked the tracking on the website to see when it would arrive. The (1)package had arrived at the local DHL facility on Mon., Tues., and Wed. So for 3 days it just sat there. It was my new bike frame worth about $300, when they finally delivered it, they just left it on my door step in plain sight. I was at work, so I had to call my dad to drive out to my house to pick it up so that it would not get stolen.
    I can't wait for them to go under.

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