How To Respond To Criticism: EA's Tiger Woods Walks On Water Ad

from the nice-shot dept

In an age where anyone can speak up, and anyone can criticize you, the first reaction of many folks is to hit back hard -- even trying to take down critical info. As we all know, that's exactly the wrong thing to do. But, it's still quite difficult to turn something that's negative into a positive quite as well as video game company EA just did. Mathew Ingram has the details, but basically, when last year's version of EA's Tiger Woods golfing game came out, some users made a video jokingly pointing out that a glitch in the game allows Tiger Woods to stand in the middle of a water trap and take a shot:
With this year's version coming out, EA actually took that video as inspiration for a new ad, "responding" to that video, by showing that it wasn't a "glitch" at all, but that Tiger really can walk on water and hit a golf ball:
Now that's a good response to some criticism.

Filed Under: advertising, criticism, golf, response, tiger woods, video, walk on water
Companies: ea

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  1. identicon
    Anonymous Coward, 22 Aug 2008 @ 6:38am

    If EA were as good at making games . . .

    As they are at marketing, they might not have the bottom barrel, garbage reputation in the business they have today. EA should take thier SECUROM infected, sweat shop created, focus group-lowest common denominator tested, half finished "we will sell the rest as downloadable content", garbage games and throw them in the lake Tiger Woods is walking on.

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