Cablevision Caught Blatantly Lying To Customers About Digital TV Switch
from the don't-blame-us,-blame-the-fcc dept
Consumerist has caught Cablevision telling customers that they need to upgrade to a digital cable box by order of the FCC. This is simply untrue. Cablevision is upgrading many of its channels to digital format from analog, and those channels will no longer be available to customers who don't have a digital cable box. But, that's entirely a business decision made by Cablevision, and has absolutely nothing to do with the the FCC-mandated switch for over-the-air broadcasts. It's just that Cablevision timed this deal to coincide with all the stories about the over-the-air switch, and is using that to make people think that it's the FCC's fault. Cablevision responded to Consumerist admitting that the change has nothing to do with the FCC's mandated change -- but refused to explain why every customer support person Consumerist spoke to gave the FCC as the reason, even after they specifically went to check their training notes. It's a rather sneaky (and likely illegal) move to claim that people need to upgrade due to the FCC when the FCC has nothing to do with it.