by Mike Masnick
Mon, Mar 24th 2008 6:49pm
Comcast and Time Warner have complained to the FCC that Verizon is taking unfair advantage in preventing customers from dropping their phone service. The basic story is that the cable companies have been offering deals on various "bundles" of TV, internet and phone service, all over cable. When customers agree to switch, most want to keep their existing home phone number (which is allowed under number portability rules). The cable companies take care of that part, informing the phone company of the switch -- at which point (the cable companies say) Verizon calls up those customers and offers them cash discounts to stick around. While it's quite common for telcos (or other firms for that matter) to offer customers who cancel deals to stay, this is somewhat different. The customer hasn't called to cancel in this case. It's just because Verizon owns the telephone network that it finds out about the switch and then proactively contacts the customers. Given the FCC's extra friendly terms with the telcos rather than cable co's, anyone think this has a chance of getting anywhere?
If you liked this post, you may also be interested in...
- Verizon Claims Nobody Wants Unlimited Data, Wouldn't Be Profitable Anyway
- Law Professor Mark Lemley: Hollywood Is Simply Wrong About FCC's Set Top Box Plan
- AT&T Will Zero Rate its Upcoming Streaming TV Service, Doesn't Think FCC Will Act
- Nashville Council Member Admits AT&T & Comcast Wrote The Anti-Google Fiber Bill She Submitted
- Town Loses Gigabit Connections After FCC Municipal Broadband Court Loss