by Mike Masnick
Fri, Mar 21st 2008 6:28pm
There have been lawsuits over software packages that only allow you to see the end user license agreement (EULA) after you've already paid for the software, but does that apply in other situations as well? Broadband Reports points us to the news that for people who sign up for Verizon's FiOS fiber optic broadband, you don't get to see the full terms of service until after it's installed. Verizon claims it's just easier this way -- and that all the important points are explained ahead of time. It also says that users can cancel within 30 days with no penalty if they're uncomfortable with the terms. However, that leaves out the fact that a lot of time and effort went into installing the actual FiOS system, which could also disrupt other systems (in fact, in a few cases -- though certainly not all -- a FiOS installation cuts the old copper line). So, in that case, it would be difficult to just go back to what you had before.
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