eBay Bans Negative Feedback For Buyers; Everyone Be Good Now

from the here-in-lake-wobegone... dept

eBay has been making some changes lately that aren't sitting well with eBay sellers. First, it announced fee changes that initially were promoted as "lower fees," but the details showed were only lower for goods that didn't sell. The fees on sold goods were actually higher. Now, the company has banned sellers from giving "negative" feedback on buyers. This is quite an interesting move. Years back, eBay was often held up as the epitome of user feedback/rating systems. However, over the years, problems have cropped up, leading to questions about how effective the system really is, as it's often been gamed. A specific complaint is that many buyers are afraid to leave negative feedback, as a seller can retaliate and provide a similarly negative response to the buyers. The hope, then, is that by not allowing negative feedback, buyers can start being more honest about sellers. Of course, from the sellers' standpoint, it also means it's much more likely that buyers can now be problematic, without worrying about a response. eBay claims that it will now personally handle complaints from sellers about problem buyers -- which seems like a pretty big undertaking for the company. Either way, there does seem to be something silly in having a company offer a feedback system if you can only say positive things.

Filed Under: bans, feedback, negative feedback
Companies: ebay

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  1. identicon
    Ray, 7 Apr 2008 @ 5:44pm


    "by joshua on Feb 5th, 2008 @ 6:34pm

    I recently won an auction on ebay. I had tried contacting the seller to ask a question about the item 4 days BEFORE i bid...no response. I won the auction, and 3 days AFTER, i had STILL RECEIVED no response from the buyer.

    So, I left a negative feedback, truly expecting never to hear from the seller again. I left feedback essentially stating that the seller had poor communication.

    Well no offense joshua, but it's losers like you that do deserve negative feedback. A seller doesn't have to ask a question about the item before you buy it, and you bought it anyways, so obviously you're the moron.

    Plus waiting only a few days for a response isn't acceptable before you attack somebody's feedback. You need to give people more time. If you don't get an answer to a question you felt you needed to know, you didn't have to buy the item in the first place. And most sellers just ship the item without telling you, and they aren't required to ship in only 3 days in the first place.

    Basically you're one of the small minorities of idiot buyers sellers have to protect themselves from. I hope you keep your dumb ass off of ebay. And you're delusional too thinking ebay is responding to your messages.

    Stay away from human society because you're a lunatic.

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