by Mike Masnick
Wed, Nov 7th 2007 11:54pm
We've had a few stories now about Verizon FiOS (its fiber optic broadband offering) installs that resulted in fires and damaged properties. While Verizon's PR folks have focused an awful lot of effort on convincing reporters that where there's smoke there isn't necessarily fire, perhaps the company should put a few more resources towards both preventing fires and fixing things up for those whose property was destroyed by install-related fires. Broadband Reports points us to yet another FiOS-related fire (which the reporter at Network World is now calling FiOS: Fire is Our Speciality), where Verizon promised to help the family impacted by paying for their living expenses and reimbursing them for destroyed property. The only problem? That bill came to $58,000, and Verizon only wants to pay $1,800 of it. The family has now decided to take the matter to court. You would think, given the negative publicity over the previous fires, that Verizon would know to pay up and apologize, rather than try to stiff the folks whose house they set on fire.
If you liked this post, you may also be interested in...
- New York City Decides To Actually Pay Attention To Its Verizon Contracts After Getting Ripped Off On FiOS Deal
- Verizon Support Wants You To Know That Twitter Is A Perfectly Secure Way To Send Them Your Social Security Number
- How States Are Fighting To Keep Towns From Offering Their Own Broadband
- Eight Years Later, New York City Officials Wake Up To Verizon's Fiber Broadband Bluff
- Spouting Cliches In A Crowded Theater: Steve Wynn's Lawyer Argues For The Dismantling Of Nevada's Anti-SLAPP Law