Supreme Court Lets Class Action Racketeering Suit Against Best Buy & Microsoft Move Forward

from the the-not-so-free-paid-trial dept

Way back in 2003, we wrote about accusations that Microsoft and Best Buy were scamming customers into signing up for Microsoft's ISP MSN. The accusation was that Best Buy employees would scan the "free trial" MSN CD-ROMs that were at the store when customers would make a purchase. Customers wouldn't realize it, but the scan would then charge that customer's credit card once the free trial ended, signing them up as fully paying customers. While we wondered how widespread this practice was, some Best Buy employees have come forward to confirm that it was done at times. Both Best Buy and Microsoft have been fighting the case, and an appeal went all the way up to the Supreme Court, trying to get the case thrown out, but the Supreme Court has refused to review it, meaning the case can move forward. Of course, what's left out of much of the coverage is that lawyers working for Best Buy have already admitted to altering some of the documents he handed over in the case, which certainly doesn't bode well for Best Buy. While it's still unclear just how big a "class" this covers, if the two companies really were involved in such an activity, it does seem quite sleazy.
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Filed Under: class action, free trial, racketeering
Companies: best buy, microsoft


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  1. identicon
    spencerMatthewp, 15 Oct 2007 @ 5:56pm

    I think I am a victim

    For about three years straight, in July, I kept getting a bill from MSN on my credit card for an anual subscription. I thought it was odd since I had never used even the trial of MSN (AOL twice and earth-link once but NEVER MSN.) I of course submitted it as fraudulent to my credit card company who took care of 100% of the charge, and never thought twice about it.

    I've read the other stories on this, but this time it hits me that that is probably what happened. I keep meticulous records of that stuff, and I bet I can find where I made a Best buy purchase on that card in about may or June 2003.

    Fortunately, that card reached it expiration date and was reissued by the bank. This year I didn't see the charge, and since I never use that card anymore, I'm pretty sure I would have noticed If I had received a bill.

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