Supreme Court Lets Class Action Racketeering Suit Against Best Buy & Microsoft Move Forward

from the the-not-so-free-paid-trial dept

Way back in 2003, we wrote about accusations that Microsoft and Best Buy were scamming customers into signing up for Microsoft's ISP MSN. The accusation was that Best Buy employees would scan the "free trial" MSN CD-ROMs that were at the store when customers would make a purchase. Customers wouldn't realize it, but the scan would then charge that customer's credit card once the free trial ended, signing them up as fully paying customers. While we wondered how widespread this practice was, some Best Buy employees have come forward to confirm that it was done at times. Both Best Buy and Microsoft have been fighting the case, and an appeal went all the way up to the Supreme Court, trying to get the case thrown out, but the Supreme Court has refused to review it, meaning the case can move forward. Of course, what's left out of much of the coverage is that lawyers working for Best Buy have already admitted to altering some of the documents he handed over in the case, which certainly doesn't bode well for Best Buy. While it's still unclear just how big a "class" this covers, if the two companies really were involved in such an activity, it does seem quite sleazy.
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Filed Under: class action, free trial, racketeering
Companies: best buy, microsoft


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  1. identicon
    Bill, 16 Oct 2007 @ 5:02am

    They got me too

    I purchased two laptops from Best Buy in that time frame. They told me that the MSN service was MANDATORY in order for me to get the laptops. All I had to do was cancel in 90 days, which I did. I thought that was really good indication of what they thought of me as a customer to force an unwanted service on me. I now shop elsewhere.

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