Has Wal-Mart Lost Its Technology Edge?
from the every-day-low...-whoops dept
Chris Lindquist writes "Despite the late Sam Walton's self-proclaimed distrust of computers, Wal-Mart has long seen itself as a technology leader. The company was an early adopter of bar-code scanning and eventually established the gold standard for supply chain efficiency thanks to highly integrated point-of-sale systems, satellite-communicated inventories and even RFID tracking. But Wal-Mart seems recently to have lost some of its tech luster. Questionable business decisions and global economic realities have caused the retail giant's earnings to stumble while aggressive competitors such as Target match Wal-Mart's every tech move--and sell higher-margin products to more affluent customers. Now it's unclear whether the command-and-control, technology-enabled culture that allowed Wal-Mart to flourish will be able to help it maintain its market dominance."