Lowes Tries To Silence Sucks Site For Complaints About Lowes

from the did-someone-call-Streisand's-name? dept

We've covered a variety of cases involving so-called "sucks sites," where someone registers as a domain name the name of a company and appends sucks to the end in order to create a complaint site. Companies have often complained that these sites are trademark violations, but that usually doesn't pass the moron in a hurry test. The latest such case involves home improvement store Lowes. A guy who bought a fence from them was upset that the installers botched the job. Lowes refused to take responsibility, so he set up a site at Lowes-Sucks.com and promptly received a cease and desist from the company claiming trademark violation. While early on, a few companies were able to get sucks sites shut down, it's become a lot rarer, as judges tend to recognize that criticism is perfectly legitimate -- and no one is likely to confuse a sucks site as being endorsed by the company. In the meantime, of course, in sending out such a cease and desist, Lowes has just drawn a lot more attention to the fact that they won't take responsibility for the botched fence install. Wouldn't it have just been better for business to fix the damn fence?

Filed Under: streisand effect, sucks site
Companies: lowes


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  1. identicon
    Anonymous Coward, 6 May 2008 @ 9:45am

    My note to Lowes after a disturbing "interview:"

    Whoops for you-
    You've lost not only MY entire family's business, but that of every friend we have(and most are in the construction business); and I'm making sure that anyone who will listen- will know of your lying, decietful, cheating TACTICS.
    I even got this e-mail address while I was perusing YOUR worth as an employer fromONE of the MANY websites ( http://uhacc.org/forums/index.php?action=display&board=3;threadid=1509;start=0) that tell of your lying cheating STEALING ways ! Guess I should've done that FIRST. AND I'm forwarding these links to the BBB, the news stations and every single person i can think of.

    We have bought ALL of our shoddy appliances, compressors, lumber, carpet, flooring, hardware and even lightbulbs at Lowes for years because they were convienient to our proximity.
    We have been ignored, treated rudely and discounted VERY often. And GOD forbid you should try to seek out a manager! THEY are the WORST!

    I recently went in and placed an application for employment in the Owasso, OK. store.
    I must've been insane. But I sincerely thought I could be a valuable asset as an honest, hard-working, over-achieving consionable human being! Insanity! No WONDER you people can't keep help! Should've taken that into consideration... but I thought I could make it a better store because I, at least, DO have some integrity!

    I did get called back for interviews because of my background as a cdl-holding truck driver and past employment history as a mechanic.

    The second interview with one of the managers, one "j.d.," was ridiculous. That absolutely rude man didn't even give me a CHANCE. He almost DARED me to speak! Intimidated me INTENTIONALLY- He simply did not like the way I "looked," although I was clean, well-dressed, well spoken and groomed. When he walked in and took ONE look at me, his already irritated expression (SORRY- didn't know I was BOTHERING him when he had 'other' things to do than waste his time on an ugly broad)turned to one of complete disgust. I am not a "pretty" woman, and have worked HARD in "mens" trades since 1984... I have had to EARN my living the hardest ways possible- performance and integrity.
    When asked why I would be a good employee for Lowes, I responded that I was friendly and helpful, hard-working, I would NOT lie to them, I'd show up EVERY DAY before I was scheduled, and if they needed me, all they had to do was call and I'd BE there.

    He responded to that with a smirk, deliberately and intentionally looking 'down his nose' at me, and said they'd let me know.
    Which was actually a 'don't call us, we'll call you" answer, as clear and plain as the rather large nose on my face.

    And, by the way- NO- they DIDN'T 'let me know-' ANYTHING!
    So your managers are blatant liars, as stated in MANY of the posts I've been reading.

    So much for honesty and integrity, which I hold dear and valuable...
    THANK GOD I was shucked off!!!
    Thank GOD I can now take my money and loyalty elsewhere!

    Lowe's SUCKS & I for one, am ECSTATIC that I didn't get trapped there! I'm too good of an employee to waste on an employer whos' word means nothing.

    BUT- you've ALSO lost a LOT of business because of your callous treatment of human beings! I'd give you the names of the businesses that my friends own, but I wouldn't waste THEIR privacy on such a nasty, deceitful company. As long as they're aware (& they KNOW me and my integrity), they can look to other worthier responsive companies who actually CARE whether they have business or not.

    Pardon me while I call the BBB to make sure they've recieved our report of our personal experiences of your failure to comply with your warranties, and then the employment commission to report your failure to comply with state employment laws based on sex, color, creed, and all the rest of that crap that obviously means nothing to you.

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