Lowes Tries To Silence Sucks Site For Complaints About Lowes

from the did-someone-call-Streisand's-name? dept

We've covered a variety of cases involving so-called "sucks sites," where someone registers as a domain name the name of a company and appends sucks to the end in order to create a complaint site. Companies have often complained that these sites are trademark violations, but that usually doesn't pass the moron in a hurry test. The latest such case involves home improvement store Lowes. A guy who bought a fence from them was upset that the installers botched the job. Lowes refused to take responsibility, so he set up a site at Lowes-Sucks.com and promptly received a cease and desist from the company claiming trademark violation. While early on, a few companies were able to get sucks sites shut down, it's become a lot rarer, as judges tend to recognize that criticism is perfectly legitimate -- and no one is likely to confuse a sucks site as being endorsed by the company. In the meantime, of course, in sending out such a cease and desist, Lowes has just drawn a lot more attention to the fact that they won't take responsibility for the botched fence install. Wouldn't it have just been better for business to fix the damn fence?

Filed Under: streisand effect, sucks site
Companies: lowes

Reader Comments

Subscribe: RSS

View by: Time | Thread

  1. identicon
    peter j valenta, 3 Mar 2008 @ 6:49am

    Re: Re:

    i have been an installer for lowes for 10 years and soon will be leaving their employ. at frist it was'nt a bad deal they took 15% of install price but they have just about bleed me dry with their dictating and their 40% incress of work that i do they think that installers should provide materials such as caulking and lumber that is needed to complete their door installs etc; plus i have yet to see an installer let go for doing a bad job. and i have seen plenty and repaired plenty it seems like they have become so hard up for installers they hire anyone who says they are contractors they just want work done in less than 2 days and the profit and when a job has gone bad they dont want to know about it i have seen so many people come and go thru their employ i didnt know there was that many people in my city every day i walk into their store they have new faces if they dont care about emploees what makes you think they care about customers it has become a lets get the money and screw everyone as playing subs against customers thats bullshit if a sub does a good job in the frist place the customer wont make a compliant

Add Your Comment

Have a Techdirt Account? Sign in now. Want one? Register here

Subscribe to the Techdirt Daily newsletter

Comment Options:

  • Use markdown. Use plain text.
  • Remember name/email/url (set a cookie)

Follow Techdirt
Insider Shop - Show Your Support!

Report this ad  |  Hide Techdirt ads
Essential Reading
Techdirt Deals
Report this ad  |  Hide Techdirt ads
Techdirt Insider Chat
Report this ad  |  Hide Techdirt ads
Recent Stories
Report this ad  |  Hide Techdirt ads


Email This

This feature is only available to registered users. Register or sign in to use it.