Lowes Tries To Silence Sucks Site For Complaints About Lowes

from the did-someone-call-Streisand's-name? dept

We've covered a variety of cases involving so-called "sucks sites," where someone registers as a domain name the name of a company and appends sucks to the end in order to create a complaint site. Companies have often complained that these sites are trademark violations, but that usually doesn't pass the moron in a hurry test. The latest such case involves home improvement store Lowes. A guy who bought a fence from them was upset that the installers botched the job. Lowes refused to take responsibility, so he set up a site at Lowes-Sucks.com and promptly received a cease and desist from the company claiming trademark violation. While early on, a few companies were able to get sucks sites shut down, it's become a lot rarer, as judges tend to recognize that criticism is perfectly legitimate -- and no one is likely to confuse a sucks site as being endorsed by the company. In the meantime, of course, in sending out such a cease and desist, Lowes has just drawn a lot more attention to the fact that they won't take responsibility for the botched fence install. Wouldn't it have just been better for business to fix the damn fence?

Filed Under: streisand effect, sucks site
Companies: lowes

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  1. identicon
    dennis molina, 21 Feb 2008 @ 7:57am

    Re: They fixed this on monday

    thats why guys like you will never last at lowes cause of your type of attitude, we all know that there is alot of customers that just dont thinkk common sence and there is some that we just have to hold there hands and walk them thru, but its our jobs, we are all lucky to even have a job, let alone bitch about it. just do your job and if you dont like it, leave and give it to someone who really wants to work hard and be loyal to lowes, even though the install system needs to be corrected, but by corperate leaders, not our employees. its bad enough that lowes and home depot are getting rid of alot of great associates that knows there stuff just to cut there wages and hire kids off the street who dont know a damn thing about anything, but to cut off someone who is making $20-29 an hour to someone who can do the same,not as good, and get paid $10 an hour. this is what these two big box store are getting ready to do. i know. cause i just fired telling associates the truth.

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