Lowes Tries To Silence Sucks Site For Complaints About Lowes

from the did-someone-call-Streisand's-name? dept

We've covered a variety of cases involving so-called "sucks sites," where someone registers as a domain name the name of a company and appends sucks to the end in order to create a complaint site. Companies have often complained that these sites are trademark violations, but that usually doesn't pass the moron in a hurry test. The latest such case involves home improvement store Lowes. A guy who bought a fence from them was upset that the installers botched the job. Lowes refused to take responsibility, so he set up a site at Lowes-Sucks.com and promptly received a cease and desist from the company claiming trademark violation. While early on, a few companies were able to get sucks sites shut down, it's become a lot rarer, as judges tend to recognize that criticism is perfectly legitimate -- and no one is likely to confuse a sucks site as being endorsed by the company. In the meantime, of course, in sending out such a cease and desist, Lowes has just drawn a lot more attention to the fact that they won't take responsibility for the botched fence install. Wouldn't it have just been better for business to fix the damn fence?

Filed Under: streisand effect, sucks site
Companies: lowes


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  1. identicon
    anonymous ex-employee, 22 Dec 2010 @ 7:33am

    HR

    To all Lowe’s employees—Don’t believe anything your HR manager tells you!! When I took a leave of absence, I questioned why my vacation pay was not on my last check. I was told several times that it would be automatic when my leave was over. At that time I again asked where it was and was told it had been a use it or lose it situation since I had not taken it before the January 31 deadline despite the fact that the HR manager had assured me that I would get it. The state Labor dept. sided with Lowes and I am out 2 weeks pay. Be sure to do your own research and check your facts and dates—don’t believe what you are told. HR works for the company - not you! At least I can feel that I am getting even by taking my entire home improvement and holiday gift buying business to Menard’s and Home Depot where I have already spent more than my vacation pay was worth.

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