Lowes Tries To Silence Sucks Site For Complaints About Lowes

from the did-someone-call-Streisand's-name? dept

We've covered a variety of cases involving so-called "sucks sites," where someone registers as a domain name the name of a company and appends sucks to the end in order to create a complaint site. Companies have often complained that these sites are trademark violations, but that usually doesn't pass the moron in a hurry test. The latest such case involves home improvement store Lowes. A guy who bought a fence from them was upset that the installers botched the job. Lowes refused to take responsibility, so he set up a site at Lowes-Sucks.com and promptly received a cease and desist from the company claiming trademark violation. While early on, a few companies were able to get sucks sites shut down, it's become a lot rarer, as judges tend to recognize that criticism is perfectly legitimate -- and no one is likely to confuse a sucks site as being endorsed by the company. In the meantime, of course, in sending out such a cease and desist, Lowes has just drawn a lot more attention to the fact that they won't take responsibility for the botched fence install. Wouldn't it have just been better for business to fix the damn fence?

Filed Under: streisand effect, sucks site
Companies: lowes


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  1. identicon
    Anonymous Coward, 19 Nov 2009 @ 7:33pm

    Re:

    to dear cant give name
    you know and i know the name of the game is to screw the cusotmer.
    You know that the installres have complaimed many time how the lowes systems rips of the customer and the installer.

    Your not fooling anyone here the pretended head in the sand
    routine. Yourt afraid to face the truth about yourself the the crap that lowes makes you say.


    Here is the truth,,, if lowes would spell out the correct intall and the true cost of the job with the changes orders. the customer would say omg this place if ripping me off. they the customers would run from the higest price install on the earth.


    If the installer were contacted directly and the customer not go through lowes the install would make more money and the customer would pay a hell of a lot less.

    Then you wouldnt have the job you have pretending your honest.

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