Lowes Tries To Silence Sucks Site For Complaints About Lowes

from the did-someone-call-Streisand's-name? dept

We've covered a variety of cases involving so-called "sucks sites," where someone registers as a domain name the name of a company and appends sucks to the end in order to create a complaint site. Companies have often complained that these sites are trademark violations, but that usually doesn't pass the moron in a hurry test. The latest such case involves home improvement store Lowes. A guy who bought a fence from them was upset that the installers botched the job. Lowes refused to take responsibility, so he set up a site at Lowes-Sucks.com and promptly received a cease and desist from the company claiming trademark violation. While early on, a few companies were able to get sucks sites shut down, it's become a lot rarer, as judges tend to recognize that criticism is perfectly legitimate -- and no one is likely to confuse a sucks site as being endorsed by the company. In the meantime, of course, in sending out such a cease and desist, Lowes has just drawn a lot more attention to the fact that they won't take responsibility for the botched fence install. Wouldn't it have just been better for business to fix the damn fence?

Filed Under: streisand effect, sucks site
Companies: lowes


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  1. identicon
    Anonymous Coward, 7 Nov 2009 @ 8:12pm

    Re:

    See even you realise. The truth,,,, the lowe's system is designed to put all the money the installs created into the great cash cow installs program of lowes. The desire to work everyone to death andkeep all the money, they work you to death and even a few years agoe had a fussy math program to cheat the employees at lowes, out of any overtime.the reason the customer (as you put it) start whining about the install that they thought was a good deal, now turns out to be a real f--- job, Lowes by the claim of it try's to blame everyone but the truth. The truth is,,,, lowes try's to pretends the install will go smooth, by is designed to have lots of changes orders to further drain the customer out of there money, and at the same time pretend the private contractor is the fu the customer. The system is drain you of time, and your mental health. so dont sit there and grip at everyone just face the truth. Well look at it this way, if you were the one reciveing the money made on an install you yourself would screw the customer and the installer and tie install cordnatior also.

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