Lowes Tries To Silence Sucks Site For Complaints About Lowes

from the did-someone-call-Streisand's-name? dept

We've covered a variety of cases involving so-called "sucks sites," where someone registers as a domain name the name of a company and appends sucks to the end in order to create a complaint site. Companies have often complained that these sites are trademark violations, but that usually doesn't pass the moron in a hurry test. The latest such case involves home improvement store Lowes. A guy who bought a fence from them was upset that the installers botched the job. Lowes refused to take responsibility, so he set up a site at Lowes-Sucks.com and promptly received a cease and desist from the company claiming trademark violation. While early on, a few companies were able to get sucks sites shut down, it's become a lot rarer, as judges tend to recognize that criticism is perfectly legitimate -- and no one is likely to confuse a sucks site as being endorsed by the company. In the meantime, of course, in sending out such a cease and desist, Lowes has just drawn a lot more attention to the fact that they won't take responsibility for the botched fence install. Wouldn't it have just been better for business to fix the damn fence?

Filed Under: streisand effect, sucks site
Companies: lowes

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  1. identicon
    Sarita, 26 Sep 2007 @ 12:59pm

    Sucks Site done right?

    I have to say suck sites sometimes do a good job of getting their point across and often are born out of a company's lack of response to complaints.

    I formed Milan Properties Suck after my management company started screwing over their tenants (including me) on a regular basis. At times we didn't have hot water, working heat, and more often than not these issues went unresolved for months - ans sometimes they never were resolved at all!

    After several tenants learned about the site and started contributing it became a productive place where victims of this management company could get help with their problems.

    Yes the management company in question (Milan Management/Properties) has sent me numerous cease and desist letters threatening me with legal action and NEVER following up because they know the things posted to this site are true - and because they'd be smacked with an Anti-Slapp motion. Suck sites work....if the company pays attention to the issues at hand and resolves them....

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