Lowes Tries To Silence Sucks Site For Complaints About Lowes

from the did-someone-call-Streisand's-name? dept

We've covered a variety of cases involving so-called "sucks sites," where someone registers as a domain name the name of a company and appends sucks to the end in order to create a complaint site. Companies have often complained that these sites are trademark violations, but that usually doesn't pass the moron in a hurry test. The latest such case involves home improvement store Lowes. A guy who bought a fence from them was upset that the installers botched the job. Lowes refused to take responsibility, so he set up a site at Lowes-Sucks.com and promptly received a cease and desist from the company claiming trademark violation. While early on, a few companies were able to get sucks sites shut down, it's become a lot rarer, as judges tend to recognize that criticism is perfectly legitimate -- and no one is likely to confuse a sucks site as being endorsed by the company. In the meantime, of course, in sending out such a cease and desist, Lowes has just drawn a lot more attention to the fact that they won't take responsibility for the botched fence install. Wouldn't it have just been better for business to fix the damn fence?

Filed Under: streisand effect, sucks site
Companies: lowes


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  1. identicon
    mattilda trautweiner, 19 Jun 2009 @ 4:19pm

    lowes sucks

    Always probems with Lowes installs , they have outside installers that don't actually work for comapany and many uderpaid untrained employees stting up the work needed. mannegement is often incompetant hicks with no formal training to handle level of service needed for the dollar amount involved. Any one that shops at Lowes is risking their money. Get a local contractor because if Lowes installers were any good they would be on thier own. Lowes gets thier cut to find their installers a job ant fro the most par they ar incompetant.
    Mattilda

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