Lowes Tries To Silence Sucks Site For Complaints About Lowes

from the did-someone-call-Streisand's-name? dept

We've covered a variety of cases involving so-called "sucks sites," where someone registers as a domain name the name of a company and appends sucks to the end in order to create a complaint site. Companies have often complained that these sites are trademark violations, but that usually doesn't pass the moron in a hurry test. The latest such case involves home improvement store Lowes. A guy who bought a fence from them was upset that the installers botched the job. Lowes refused to take responsibility, so he set up a site at Lowes-Sucks.com and promptly received a cease and desist from the company claiming trademark violation. While early on, a few companies were able to get sucks sites shut down, it's become a lot rarer, as judges tend to recognize that criticism is perfectly legitimate -- and no one is likely to confuse a sucks site as being endorsed by the company. In the meantime, of course, in sending out such a cease and desist, Lowes has just drawn a lot more attention to the fact that they won't take responsibility for the botched fence install. Wouldn't it have just been better for business to fix the damn fence?

Filed Under: streisand effect, sucks site
Companies: lowes

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  1. identicon
    Jerrold Garling, 3 Apr 2012 @ 11:01am

    Pets in the store

    For years I took me pets along in the York's East market st store. I would like to know why Lowe's thinks the have to sell chips and candy ... they usually have the home products I need and I shop there about two times a week. I was asked to leave the store with my pet ... State Law .. I asked to see the mgr two different times . the very unpleasant person at the desk said "About"? I said about having pets in the store .. she said "state law and refused to let me talk to the managger... she was very rude ... Two other girls , I think in management also don't treat people with any respect and have an attitude and watch me in the store .. I'm 70 and I don't need people checking on me . I will go to Home Depot where they are much more friendly and helpful Jerrold Garling York, Pa 17402 Phone 717-266-2100

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