Lowes Tries To Silence Sucks Site For Complaints About Lowes

from the did-someone-call-Streisand's-name? dept

We've covered a variety of cases involving so-called "sucks sites," where someone registers as a domain name the name of a company and appends sucks to the end in order to create a complaint site. Companies have often complained that these sites are trademark violations, but that usually doesn't pass the moron in a hurry test. The latest such case involves home improvement store Lowes. A guy who bought a fence from them was upset that the installers botched the job. Lowes refused to take responsibility, so he set up a site at Lowes-Sucks.com and promptly received a cease and desist from the company claiming trademark violation. While early on, a few companies were able to get sucks sites shut down, it's become a lot rarer, as judges tend to recognize that criticism is perfectly legitimate -- and no one is likely to confuse a sucks site as being endorsed by the company. In the meantime, of course, in sending out such a cease and desist, Lowes has just drawn a lot more attention to the fact that they won't take responsibility for the botched fence install. Wouldn't it have just been better for business to fix the damn fence?

Filed Under: streisand effect, sucks site
Companies: lowes


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  1. identicon
    Anonymous Coward, 10 Jul 2008 @ 9:50am

    Re: Re: look at both sides of the argument

    there ya go, im a subcontractor i install windows for companies.. These days it seems like everyone just expects you to do a good job. they don't ask questions or try to profile they're subcontractor. I work on houses where customers spend 10 to 40 thousand dollars, and it seems that most of them don't have the common sense to ask questions or at least try to figure out what kind of worker they're sub is. so, when i come across a customer like that i profile them, make them ask me questions and tell them every step almost to the point of annoying them. but, because of that i've been told im one of the best installers in town and at the companies i work for, sorry but it's alot like congress people just need to use some common sense!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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