(Mis)Uses of Technology

by Carlo Longino


Filed Under:
fios, fire, installation

Companies:
verizon



Another Verizon FiOS Install, Another Home Violated

from the yes,-again dept

Last month, Verizon's PR folks went back and forth with a writer over whether or not one of their technicians actually started a fire at a customer's house when installing its FiOS service. The fire department says there was a fire, but Verizon denies that. In any case, the damage the installation caused was certainly significant, even if Verizon so generously paid for repairs. A month later, and look what's happened (again): a Verizon FiOS installer once again clipped an electrical wire, resulting in $2,650 worth of damage and a smoking house. Verizon's PR people are more than welcome to (again) argue about whether or not the smoke means there was fire, but regardless of their definition, these sorts of stories continue to pile up.

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  1. identicon
    Magdalena Salemno, 20 Dec 2017 @ 6:32pm

    Poor Old man just lost his electrical baseboards

    Technician came out even though we declined services. He drilled through the house. The only available heat is electrical baseboards and now we no longer have heat. Talk about Fire hazard. Who can I call to file charges? He lives on $652/month social security. He doesn't have the money to repair the damage they caused.

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