by Mike Masnick
Tue, Aug 7th 2007 11:13pm
By this point, everyone should know that broadband providers always provide "up to" speeds with the connections they sell. By "up to" they usually mean under perfect conditions that you will never, ever see. But just what kinds of speeds should you actually expect? A new study in the UK found that broadband speeds tend to be about a third of the "up to" speed. The worst speeds were about one-eighth of the promoted speed. As the article linked here notes, is it really any surprise that only 30% of people claim they're satisfied with their broadband? While it still seems like this should be false advertising, so far various regulatory bodies have said that the "up to" language is perfectly legal, no matter how misleading it may be. How hard would it be for an ISP to advertise expected speeds? I would imagine it would have happier, more loyal customers who know that the ISP is actually being honest, rather than hyping up speeds that will never be delivered.
If you liked this post, you may also be interested in...
- Blistering Hubris, Bald-Faced Lies And Atrocious Customer Service Kill Comcast's Merger Ambitions Dead
- Cable's Top Lobbyist Just Can't Understand Why People Like Google Better
- Telco Trade Group USTelecom 'Supports' FCC Neutrality Rules, Just Not The FCC Actually Being Able To Enforce Them
- Facebook's Zuckerberg Thinks Aggressively Violating Net Neutrality Is Fine...If You Just Mean Well
- One ISP's Prices Are So Bad, It Refuses To Tell Anyone What They Are