Does LifeLock Charge Extra To Coerce Suspected Identity Thieves?

from the smooth-move dept

LifeLock, a company that sells some identity theft protection services that consumers could get for free, got some bad press last month. Not only did it come out that one of the company's founders had allegedly stolen personal information from customers of another business he owned, it was also disclosed that LifeLock's services failed to protect the company's CEO from identity theft. A man in the Dallas area used the CEO's social security number -- which is prominently displayed in LifeLock's marketing materials -- to obtain a $500 loan, and police were waiting to get some subpoenaed information when the CEO took things into his own hands. He showed up at the fraudster's house with a film crew, and apparently coerced a confession out of the guy, who police say is mentally disabled. The confession is legally worthless, and police and prosecutors say it's tainted the case, so they're not going to proceed with their investigation, and have no plans to arrest the suspect. So, it would appear, that not only do LifeLock's anti-identity theft measures not work, the company also manages to bungle the prosecution of identity thieves.

Filed Under: identity theft
Companies: lifelock


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  1. identicon
    IdentityTheftSecrets.com, 1 Mar 2008 @ 11:34pm

    Recent Experian Lawsuit against Lifelock

    We've been talking a lot with and about Lifelock recently, and there are many people who just don't know what's actually going on in the credit reporting/credit protection industry. This tends to be stuff that most people don't think about, but companies like Lifelock are challenging an industry which is controlled by three credit reporting companies, who are really entrenched in protecting their position in the market, which is likely what's going on here. Thanks for a great post. It would be interesting to hear what TechDirt thinks about the lawsuit against Lifelock by Experian.

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