Does LifeLock Charge Extra To Coerce Suspected Identity Thieves?

from the smooth-move dept

LifeLock, a company that sells some identity theft protection services that consumers could get for free, got some bad press last month. Not only did it come out that one of the company's founders had allegedly stolen personal information from customers of another business he owned, it was also disclosed that LifeLock's services failed to protect the company's CEO from identity theft. A man in the Dallas area used the CEO's social security number -- which is prominently displayed in LifeLock's marketing materials -- to obtain a $500 loan, and police were waiting to get some subpoenaed information when the CEO took things into his own hands. He showed up at the fraudster's house with a film crew, and apparently coerced a confession out of the guy, who police say is mentally disabled. The confession is legally worthless, and police and prosecutors say it's tainted the case, so they're not going to proceed with their investigation, and have no plans to arrest the suspect. So, it would appear, that not only do LifeLock's anti-identity theft measures not work, the company also manages to bungle the prosecution of identity thieves.

Filed Under: identity theft
Companies: lifelock

Reader Comments

Subscribe: RSS

View by: Time | Thread

  1. identicon
    Kevin, 27 Feb 2008 @ 12:40pm

    Best service is ID Theft Shield

    Here's a link to the PDF file of the lawsuit complaint issued by Experian:

    ID Theft Shield is the ONLY service that provides RESTORATION (as opposed to resolution assistance) services so you don't have to take time off work, etc. to restore your good name. ID Theft Shield by Kroll is offered through Pre-Paid Legal (NYSE: PPD, current price $46.87), a legitimate company that has stood the test of time. I am a customer and associate because I like the services and have benefitted from both the legal services and ID Theft Shield.

    For more information on both services, see my web page at

    If you run a business, check out for information on the FACTA law and how you need to be aware of the prudent steps you need to take to minimize your exposure to liability under that law if ID theft occurs in your business.

    I work for a company that makes a new generation of credit cards called Powered Smart Cards. They have a built-in display on the front of the card and when you press a button, it displays a 6-digit one-time use password for logging into websites and purchasing things on the web. That one-time password along with your PIN makes a two-factor authentication that cannot be hacked. Watch this technology as it makes its way to the banks and becomes the new standard card to protect your identity when logging in or buying things online. See for more info.

    There are a lot of precautions you can take to minimize your exposure, detect when ID theft may be happening to you and getting help and services to protect or defend against legal issues and the time lost if you have to restore your good name. Just be diligent in your research before you choose a service.

Add Your Comment

Have a Techdirt Account? Sign in now. Want one? Register here

Subscribe to the Techdirt Daily newsletter

Comment Options:

  • Use markdown. Use plain text.
  • Remember name/email/url (set a cookie)

Follow Techdirt
Special Affiliate Offer

Report this ad  |  Hide Techdirt ads
Essential Reading
Techdirt Deals
Report this ad  |  Hide Techdirt ads
Techdirt Insider Chat
Report this ad  |  Hide Techdirt ads
Recent Stories
Report this ad  |  Hide Techdirt ads


Email This

This feature is only available to registered users. Register or sign in to use it.