Does LifeLock Charge Extra To Coerce Suspected Identity Thieves?

from the smooth-move dept

LifeLock, a company that sells some identity theft protection services that consumers could get for free, got some bad press last month. Not only did it come out that one of the company's founders had allegedly stolen personal information from customers of another business he owned, it was also disclosed that LifeLock's services failed to protect the company's CEO from identity theft. A man in the Dallas area used the CEO's social security number -- which is prominently displayed in LifeLock's marketing materials -- to obtain a $500 loan, and police were waiting to get some subpoenaed information when the CEO took things into his own hands. He showed up at the fraudster's house with a film crew, and apparently coerced a confession out of the guy, who police say is mentally disabled. The confession is legally worthless, and police and prosecutors say it's tainted the case, so they're not going to proceed with their investigation, and have no plans to arrest the suspect. So, it would appear, that not only do LifeLock's anti-identity theft measures not work, the company also manages to bungle the prosecution of identity thieves.

Filed Under: identity theft
Companies: lifelock

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  1. identicon
    ARJIS, 21 Feb 2008 @ 12:47pm

    Lifelock is now being sued!

    Just goes to show, when you charge people for services they can get for free, some one will get wise and expose it.

    Identity Theft doesn't just affect your credit report. What about your other forms of Identity? These are all at risk:

    Medical Records
    Justice Records

    Lifelock in no way addresses all of these areas of identity theft. If someone uses your identity at a hospital, your health insurance could be charged and your medical records tainted with another persons medical history. You may not be able to get medical insurance after that. Plus you'll receive the bills.

    What if someone used your name after getting picked up drunk driving? Wanna think about that one?

    Identity theft is no joke and we are very much at risk. All of us. It is sad when you have untrustworthy people starting a company that claims it will protect you, and then uses less then honorable practices in its business dealings.

    No wonder Experian labelled Lifelock a fraud and filed suit on February 13th, 2008

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