Does LifeLock Charge Extra To Coerce Suspected Identity Thieves?

from the smooth-move dept

LifeLock, a company that sells some identity theft protection services that consumers could get for free, got some bad press last month. Not only did it come out that one of the company's founders had allegedly stolen personal information from customers of another business he owned, it was also disclosed that LifeLock's services failed to protect the company's CEO from identity theft. A man in the Dallas area used the CEO's social security number -- which is prominently displayed in LifeLock's marketing materials -- to obtain a $500 loan, and police were waiting to get some subpoenaed information when the CEO took things into his own hands. He showed up at the fraudster's house with a film crew, and apparently coerced a confession out of the guy, who police say is mentally disabled. The confession is legally worthless, and police and prosecutors say it's tainted the case, so they're not going to proceed with their investigation, and have no plans to arrest the suspect. So, it would appear, that not only do LifeLock's anti-identity theft measures not work, the company also manages to bungle the prosecution of identity thieves.

Filed Under: identity theft
Companies: lifelock


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  1. identicon
    Toddd, 29 Dec 2007 @ 8:34am

    This is a scam BUT the other scam is local law enforcement and national credit card companies who RARELY IF EVER prosecute. This costs all of us a lot more than $10 a month in the grand scheme of things. My identity was stolen by someone I knew. I contacted the stores where the thefts took place and they saved surveillance footage. The police and credit card company were handed the information on a plate - and this WAS a felony amount of theft - and still chose not to prosecute.

    So yes, this is a scam, but so are the cops and credit card companies.

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