Does LifeLock Charge Extra To Coerce Suspected Identity Thieves?

from the smooth-move dept

LifeLock, a company that sells some identity theft protection services that consumers could get for free, got some bad press last month. Not only did it come out that one of the company's founders had allegedly stolen personal information from customers of another business he owned, it was also disclosed that LifeLock's services failed to protect the company's CEO from identity theft. A man in the Dallas area used the CEO's social security number -- which is prominently displayed in LifeLock's marketing materials -- to obtain a $500 loan, and police were waiting to get some subpoenaed information when the CEO took things into his own hands. He showed up at the fraudster's house with a film crew, and apparently coerced a confession out of the guy, who police say is mentally disabled. The confession is legally worthless, and police and prosecutors say it's tainted the case, so they're not going to proceed with their investigation, and have no plans to arrest the suspect. So, it would appear, that not only do LifeLock's anti-identity theft measures not work, the company also manages to bungle the prosecution of identity thieves.

Filed Under: identity theft
Companies: lifelock

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  1. identicon
    JewmaninTX (Micha'el L.), 13 Oct 2007 @ 1:08am

    Life Lock, A Scam? Mnnnnnnah Could Be! :)

    When my dad saw the commercial, about the SSN bring driven
    around, he balked, and laughed at the idiot who would do
    such a thing! I didn't know any better about Life Lock, only
    that it is a scam, and that I called the "customer service"
    only to find they REFUSE TO ACCEPT money orders, checks, or
    cashier's checks. It is a scam, they only want your credit
    card number, or debit card. If any business refuses money
    orders, cashier's checks, personal checks over the phone,
    or provide a snail mail address is usually assumed a safe
    bet that they ARE a scam, only to take your money! Trust me,
    if a business don't provide a physical address, or some sort
    of alternative payment option, usually is too good to be
    true, a scam, and they had some old professional looking
    guy's being filmed at lunch rush hour, nice office complex
    to give the false professional sense that the guy being
    "interviewed" is legitimate, and if you notice they don't
    film average people, just people in makeup who brag about
    Life Lock, and make you whip out your credit card, only to
    be fooled in the long term.

    Good practical business sense and spidey senses would tell
    you, No Physical Address, only a P.O. Box address, refusal
    to accept snail mail payments (money order, cashier's check
    or personal check over the phone also) and insist only your
    credit card number, or check debit number with high pressure
    or shock treatment info / commercials will tell you, they
    are a fraud, and must be reported to the B.B.B. or your
    lawyer on retainer (if you have one great!) to check or
    research them out. Validate, Confirm, and Verify everything.
    Chances are, if they only want your credit card and provide
    only a website, and toll free number, it is a scam!

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