Court Tells Cingular It Can't Deny Lawyers Chance To Make Money

from the how-dare-you dept

The Washington state Supreme Court has ruled that a class-action lawsuit against mobile operator Cingular (now called AT&T) can proceed, despite a clause in the contracts it has subscribers sign preventing them from starting such actions. The suit in question alleges that Cingular overcharged some customers in the state for some roaming and long-distance calls, with a lawyer for the customers saying they were overcharged by $1 to $40 per month. Will this help the customers recover the charges and receive compensation in line with the overcharging? That seems unlikely, since all that's really happened is the court's given lawyers a green light to pursue a paycheck.

Filed Under: class action, overcharge
Companies: cingular

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  1. icon
    Steve R. (profile), 14 Jul 2007 @ 6:38am

    Re: Class Action

    Unfortunately, as Techdirt has been pointing out, class action lawsuits seldom restore the damages incurred by the consumer. Most of the time the consumer seems to get a discount coupon towards a future purchase. This is absurd because it "forces" the consumer to continue to have a business relationship with an unethical company. If the consumer stands on principle and refuses to deal with the unethical the consumer never gets reimbursed for their damages. The unethical company still keeps the money. (Might as well through in my SPRINT bad comment as I could not get a $15 credit for SPRINT's improper billing practices as we had dropped our phone service with them.)

    As Techdirt is pointing out, only the lawyers really benefit.

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