More Casinos Realize They Can Blame Software Glitch And Not Pay Out Big Prizes

from the sneaky,-sneaky dept

Last summer, we suggested a new business model for casinos, after hearing the story of one casino blaming a software glitch in order to not pay out a jackpot a player had supposedly won. In that case, the guy was supposedly hiring a lawyer, but we haven't heard an update. However, it appears that others are picking up on the trick. A new casino in Pennsylvania had a slot machine tell a player that he had won $102,000, supposedly "the big jackpot" of the day. Various casino staff came up and congratulated him, until someone else came over and offered him two free meal coupons, saying that the jackpot message (which even stated his name) was a software glitch on their internal computer system, and was due to some internal testing that never should have reached the actual machine. Specifically, they claim it was "a communications error." The article does note that the slot machines have a disclaimer that the casino is not liable for machine malfunctions, but there are questions about whether or not that covers this situation, since it wasn't technically the slot machine that malfunctioned, but the casino's computer system. Either way, it seems pretty sleazy, and probably isn't particularly good publicity for a new casino trying to drum up business. Update: Apparently the casino has changed its mind, recognizing the bad publicity the original story caused. The casino claims that their investigation turned up that the error was a human error, not a machine glitch, and therefore they paid up.

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  1. identicon
    frankthetank, 25 Jan 2007 @ 12:43pm

    The software glitched, and we don't owe you money. The software glitched and you owe me money.

    I wonder if i can rack up a huge debt to a casino, then say, hey it was a glitch that i got the money, you lose. doubt it.

    typically each slot machine is in control of it's own payout, howeveer those attached to a progressive system not only have individual control, but have input/output on progressive systems. unfortunately i'm not sure of the inner workings of the programming for such machines (although i bet it's amazingly cool)

    plus there is no real "randomization" in computer programs. sure there are a vast number of possibilites, but at one point, they will repeat. the fact that someone programs an algorithm means there's logic behind the function (see Pseudorandom number generator on wikipedia) so, it is possible to "predict and control" the outcome of the machines. you've seen the slots that say 98% payout, 99.9%, 99.9999% payout even the 101.2% payouts. the idea is that these payouts occour over a long period of time, so the casion has time to profit off the gambling money, i.e. earns 105% before paying out the 101.2% thus netting the casino 3.8% but you get the drift

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