More Casinos Realize They Can Blame Software Glitch And Not Pay Out Big Prizes

from the sneaky,-sneaky dept

Last summer, we suggested a new business model for casinos, after hearing the story of one casino blaming a software glitch in order to not pay out a jackpot a player had supposedly won. In that case, the guy was supposedly hiring a lawyer, but we haven't heard an update. However, it appears that others are picking up on the trick. A new casino in Pennsylvania had a slot machine tell a player that he had won $102,000, supposedly "the big jackpot" of the day. Various casino staff came up and congratulated him, until someone else came over and offered him two free meal coupons, saying that the jackpot message (which even stated his name) was a software glitch on their internal computer system, and was due to some internal testing that never should have reached the actual machine. Specifically, they claim it was "a communications error." The article does note that the slot machines have a disclaimer that the casino is not liable for machine malfunctions, but there are questions about whether or not that covers this situation, since it wasn't technically the slot machine that malfunctioned, but the casino's computer system. Either way, it seems pretty sleazy, and probably isn't particularly good publicity for a new casino trying to drum up business. Update: Apparently the casino has changed its mind, recognizing the bad publicity the original story caused. The casino claims that their investigation turned up that the error was a human error, not a machine glitch, and therefore they paid up.

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  1. identicon
    Ronald Fleming, 30 Jan 2007 @ 10:56am

    The mob did it

    Setting up your own casino, if handled and organized properly can gaurantee a rich reward both financially and relatively security.
    But there are also many disadvantages to them and not necessarily the fault of an owner, after-all it takes patrons in order for any service related business to survive, but to manage a casino, one must be able to control their conscience and feelings of compulsive gamblers.
    You could not be a sincere person towards one that has gambled their life and family away, just as a person who deliberately does themselves harm or gets involved with criminal intentions.

    There are ads on TV that are stressing the idea of gambling responsibly. Just like an alcoholic, or a drug addict, how can responsibilty ever play a part in a deliberate notion? An alcoholic, a smoker, a drug addict as well as a complusive gambler knows the risk everytime they endure their complusion.
    And unfortunately the mob knew it, the government now knows it and gambling casino owners also know complusive everything goes beyond the norm, or the responsibilty level.
    Isn't that what profits are all about?

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