Everyone Makes Mistakes; Some Are Just Correctable Faster Than Others
from the whoops dept
It happens to everyone sooner or later. Somehow, you make a "big" mistake at work. One that everyone notices. For example, you accidentally send out thousands of acceptance emails to all applicants to a top law school while training a new employee how the email system works. Of course, in some cases, it's quite easy to fix very quickly -- and that's especially true online, where you can respond in seconds. However, one newspaper discovered how problematic it is in the offline world when they simply forgot to deliver two newspaper sections to all subscribers yesterday, leading them to add them to Friday's paper, along with the following apology:
"You'll notice today's paper is significantly larger than a usual Friday because yesterday's paper was proportionately smaller. Inside you will find Thursday's C and D sections, along with your Friday fare. These two sections were inadvertently left out of every paper yesterday. Yes, it's hard to believe. Suffice it to say that it won't happen again and we sincerely apologize for dropping the ball."Probably not a fun day at work for some people yesterday at that particular newspaper, though at least the note makes it sound like they had a sense of humor about the whole thing.