Now That Plaxo Spam Has Annoyed Enough People, It's Time To Fade It Out?

from the dubious-reasons dept

For years, plenty of people have complained repeatedly about the scourge of "Plaxo spam." These are the constant bombardment of emails from new Plaxo users who have you in their address book, asking you to update your contact info. Often (at least in my case) these came from people I did not actually know -- and the worst offenders had the system send out such an email on a regular basis. Every time people complain about this online, however, a representative from Plaxo shows up to point out that you wouldn't get this spam if you just signed up and used Plaxo's software. This response has obvious problems, as it's essentially saying "we're going to bug you until you sign up." The company did finally offer a global opt-out after a lot of complaints, but it still put the responsibility on the recipient to opt-out of the Plaxo spam. It appears, now, that the company has recognized for a while the annoyance this creates, but specifically chose not to stop it until they had enough people signed up for their system. The company is now admitting that they'll be slowly making the "spam everyone" feature less prominent and will stop encouraging new users to send out such emails. Their rationale is, basically, that they got enough people to sign up that they don't need to do this any more -- which isn't particularly encouraging. It means they've known for a while that this was bad and annoying, but kept at it. Of course, in the link above, Jeremy Wagstaff also challenges the company's claims that it really has so many users -- as he believes an awful lot of Plaxo accounts are dormant.

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  1. identicon
    jennifer ross, 20 Apr 2006 @ 5:29pm

    Plaxo spam +

    When is plaxo going to stop facilitating identity theft?

    I have been suffering for months from plaxo "introductions" of people I know and don't know who have seen my email address in plaxo's system, as a result of being placed in the system by an email address forger with an AOL account.

    Plaxo ignores all complaints sent by email to abuse@plaxo.com and privacy@plaxo.com. As a matter of fact, I bet email sent to both of those addresses are sent to /dev/null.

    I wish I knew how to prevent all this plaxo spam telling me some stranger-friend-of-the-forger has added my email address to their plaxo buddy scam universe.

    I wish i didn't have to explain to my friends asking me why I don't add them to whatever-the-hell-product plaxo has that they use, because they've seen my email address registered by this forger in the AOL plaxo whateverthehellspamiverse.

    All I want is for AOL and Plaxo to remove my fscking email address from their systems and databases and products and wherever the hell else the forger has fraudulently "provided" permssion.

    I wish Plaxo would apologize for all the people who've fraudulently added my email address to their spamiverse without my knowledge or permission.

    I wish Plaxo had a phone number readily available on their website so I could call them and waste even more of my time complaining to this careless identity theft facilitating corporation.

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