Will DSL Really Get Naked?

from the believe-it-when-I-see-it dept

For years, many people have been asking for "naked DSL" -- the ability to get DSL without also having to pay for phone service. While Qwest became a supporter of naked DSL early on, the other big telcos refused to budge. They would either say there was no demand, or they would announce it, delay it and then not really offer it -- even as they claimed they did. Even better, was BellSouth, which tried to jump on the naked DSL bandwagon by offering something totally different and calling it naked DSL. So, with that in mind, we're still a bit skeptical whenever the big telcos say they're going to offer naked DSL. Broadband Reports notes that AT&T and Verizon are now required to offer naked DSL, as part of their various merger agreements. However, it's still not clear exactly when this will happen, or what form it will take. Given how hard the telcos (with the exception of Qwest) have fought this, it's likely that the eventual naked DSL offerings may be "naked," but will have so many strings attached, that they'll feel pretty well clothed.

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  1. identicon
    Grouchy, 3 Jan 2008 @ 10:53pm

    ATT Dry Loop in SF but be ready to pay the price

    If you want to be an early adopter of this, be ready for some pains b/c AT&T is making it miserable for me to transfer. But we need enough early adopters to tell AT&T to screw off and unbundle their services…

    I live in San Francisco and had AT&T High Speed, placed the order on 12/24/07 for $23.99 dry loop service. What a joke. They screwed up my order and so didn’t place it (after telling me it’d take two business days to get done). The originally scheduled downtime happened (on 12/31) but the uptime sure hasn’t yet. It was planned for 1/2 but on 1/3 I checked and found out that the “order hadn’t been placed”. WTF?

    Currently no department wants to take responsibility to get this done, even though someone there screwed up the order.

    They first told me it’d take 2 business days, now they’re saying 5 biz days from the date of the “fixed” order and that “Dry Loop cases don’t have escalations because they are not a priority.” (I’m appalled that they can say this with a regretful tone - it’s condescending)

    Customer service reps are sweet but ineffective - if AT&T wants to keep its techier clients they need to get with the times. This is 2008 and Silicon Valley - play nice before the Google gets in on your turf.

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