Is Limited Unlimited Service False Advertising?

from the define-unlimited dept

Just last month, we wrote about people getting kicked off Verizon Wireless' high speed EVDO network for using the "unlimited" network too much -- raising the question of how you could use too much of something that was being advertised as unlimited? Glenn Fleishmann, as per usual, has done a nice job looking into the limited unlimited plans offered by the big three mobile operators -- though, Sprint's terms and services are apparently not readily available. Still, the big issue isn't really being discussed: isn't having your marketing team proudly selling "unlimited" service, while your lawyers limit it very much in the extremely fine print, a clear-cut case of false advertising? The operators and their supporters say they need to limit use to protect the network. That may be absolutely true -- but, if that's the case, then they shouldn't advertise it as unlimited. If they can't actually deliver unlimited service, they shouldn't be selling it.

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  1. identicon
    Steve Enderle, 8 Feb 2010 @ 2:56pm

    Unlimited limit

    Yes, I was suckered in by salesman saying I had Unlimited access no matter what. I agreed to that and signed up for 2 year locked in. However as soon as I passed 4 gig (in a couple days) I was dropped to 23 kph/sec or dialup...So I just stay hooked up 24/7 until those files I want are done regardless...out of spite, till they reset me at the first of the month again. I've called them on it and they even agreed with me...false advertising!!! I wish to sue for 50 million to send a message that if you cannot deliver don't sell it! Whats really strange is I will have downloaded over 30-40 gigs while hooked 24/7 and takes a lot longer but if I was allowed the higher speed then I wouldn't be hooked up 24/7 ??? Either way I get the data but verison tries to scew me out of a quick download...oh well If I could I'd hook 1000 machines up 24/7 just to bog thier system and hope others do too...lieing punks!!

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