Phishing Makes People Wary Of Legit Emails

from the teach-a-man-to-phish... dept

While consumers are getting better at recognizing phishing emails, it's also making them more suspicious and less trusting of legitimate emails. In a study done by a company that makes anti-phishing software (so they're not exactly unbiased), people recognize phishing mails 82 percent of the time, but recognize legitimate emails from places like their bank or credit card company just over half the time. Of course, when companies keep sending messages that look exactly like phishing attempts and point people to strange domain names, it's little wonder that people deal with phishing by simply ignoring anything that requests personal info.

Reader Comments (rss)

(Flattened / Threaded)

  1. identicon
    thatguy, Nov 15th, 2005 @ 10:56am

    There's no problem here.

    First, 98% of the time, emails that can be mistaken for phishing emails are useless junk mail spam anyway. It's probably better for people to disregard them as phishing.

    Second, what do companies like Chase expect when they send me a legitimate email where all the links are pointing to the same exact place? And all of the links read something ridiculous like:

    uh yeah, no thanks.

    reply to this | link to this | view in thread ]

  2. identicon
    Rikko, Nov 15th, 2005 @ 11:09am

    Don't email then

    Simple as that.

    If my bank needs to contact me, they can phone me.
    If they're sending me some crap newsletter, it's going the same place the rest of it goes.

    There is NO reason for an organization to need to elicit personal data via email. If they don't know your phone number, they probably aren't entitled to that information anyways.

    reply to this | link to this | view in thread ]

  3. identicon
    uoli, Nov 15th, 2005 @ 12:00pm

    No Subject Given

    ppl are just dumb if they have no sense..

    reply to this | link to this | view in thread ]

  4. identicon
    Haggie, Nov 15th, 2005 @ 1:24pm

    Easy solution...

    Simple, guaranteed way to stop phishing, don't click links from emails. If there is some compelling content, just type in the domain name of the business.

    Yes, it is inconvenient, but so is locking the front door to my home.

    reply to this | link to this | view in thread ]

  5. identicon
    thatguy, Nov 15th, 2005 @ 1:39pm

    Re: Easy solution...

    well put.

    reply to this | link to this | view in thread ]

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