Clearwire's Non-WiMax Now Non-Useful: Blocks VoIP, Streaming Media

from the wonderful dept

Craig McCaw's Clearwire wireless outfit has received plenty of attention -- mainly for being run by Craig McCaw. Late last year, Intel had to pay Clearwire to convince them to use WiMax (which, still doesn't actually exist) as the core of their wireless offering, as WiMax was proving to be increasingly less than the hype would have you believe. Earlier this month, Bell Canada made a surprise announcement, saying they would provide VoIP for Clearwire in the US -- giving the Canadian telco a way to enter the US market. Still, it appears the folks at Clearwire haven't been paying attention to the whole "network neutrality" debate or the fact that an ISP has been fined for blocking Vonage. Instead, Clearwire proudly states that they will block any application they don't like -- including non-Bell Canada VoIP and any streaming audio or video offering. In other words, Clearwire's wireless broadband is becoming close to useless, because they want to control what you can and can't do over it. They claim they need to do this "to ensure network performance reliability," but can't explain how it's okay for them to offer VoIP, but Vonage must be blocked. More importantly, if Clearwire is saying they can't have a stable network when people are doing VoIP or streaming media, it certainly raises a lot of questions about the quality of WiMax.

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  1. identicon
    unknownsoundman, 14 Jun 2008 @ 7:39pm

    not-wireless, slow as death clearwire

    Had clearwire for a year and a half, and have had to call tech service on average once a month to complain about loss of signal, or deadly slow service.
    It seems it is always the customers fault that they have not placed the non-wireless(advertised)modem in the (maybe it exists)sweet spot.
    My average speeds are 200 kbs down, and 120 kbs up, and well, this is less than a third of the "up to" speeds promised (but never delivered). I even have with speedtest, because it states the average speeds are much greater than have ever been achieved. Routinely I can not even stream music, because of the burps and farts, and lost signal.
    The Customer Service and Tech help is a joke, as they repeatedly try to explain to me "How" the internet works, (as if I do not know) and stress that the contract states "speeds up to" and that a tech must be dispatched inside my home to "better place" the modem (good luck with that 4 ft. cord they provided).
    Bottom line is> CLEARWIRE SUCKS" and will be going bankrupt soon due to loss of customers, and I will be one of them!
    It is a shame that most of the "Positive" posts are obviously contractors/employees of CW, and either have a preferential connection, or have not a clue of what the public uses or expects of their ISP. If your service will not support VIOP, STREAMING AUDIO & VIDEO, P2P, and GAMING,
    then it will be left by the wayside of failed business models that were "great>if it had only...". Those of them that limit bandwidth, lock out ports, restrict service apps, and in general give crappy service, are leaving the door wide open for others to take their customers by the wide bandwidth download.

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