FTC Cracks Down On CompUSA Over Bogus Rebate Program

from the ah,-that-again... dept

The rebate scam used by consumer electronics firms is fairly well known. Basically, the retailers advertise a very low price, but the only way to get it is to pay a much higher price and send away for a rebate (which many people forget to do). However, most of these retailers contract out the rebate programs to firms who have the incentive to figure out ways to deny or delay your rebate. This includes common tactics like denying the rebate for some random reason or waiting until you called to send out the rebate (and then telling you "it just went out yesterday..."). While it's always done by third party firms, it looks like the retailers are finally getting in trouble for the practice. Last year, the state of Ohio cracked down on Best Buy for rebate failures, and now the FTC and CompUSA have settled charges concerning false rebate info, including delaying payments (promised in six to eight weeks) for many months.
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  1. identicon
    D Hill, 20 Oct 2006 @ 2:25pm

    CompUSA rebate not paid

    I purchased a Hi-Val 16x DVD writer from CompUSA it had a $25.00 rebate on it.
    I have been waiting over 4 months now and have spent the last month trying to find out what is going on. I have been getting the runaround and I'm sure I'm not going to get my money.
    One problem with the rebate was I only had three days in which to mail the rebate in, which seems way to short a time.
    Also it had a 12 week waiting period which seems like way too long, it shouldn't take 3 months to process a rebate claim.
    My rebate also was printed on my sales recept which also seems like it should have been seperate so you would still have an original as proof you had the rebate to begin with.
    I made image caps of the recept and upc code etc.
    But I'm sure they are useless; as it does seem this was a scam from the start, with the realy short mailing time, the rebate printed on the recept and the extreamly long 12 week wait time for "processing", seems That CompUSA was going out of its way to make sure that you could not get the rebate.
    Most people would not get the rebate mailed in three days.
    then they would not have a recept since the form was printed on the recept and you had to use the original.
    And then with 12 weeks wait most people would forget they were even suposed to get a rebate.

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